4 Top Industries for Remote Work in 2021


Since the COVID-19 crisis took the world by storm in early 2020, countries were forced to implement strict lockdown protocols to slow down the spread of the novel coronavirus. Consequently, several businesses were forced either to temporarily pause operations or look for creative ways to continue doing business. Many have taken the opportunity to adapt their businesses to remote work in 2021.

Remote work may be the short-term response to the operational challenges brought on by COVID-19, but its benefits are becoming more apparent to business owners, team leaders, and employees. Remote work allows businesses to have a more sustainable setup for the long run. But remote work does more than reduce the chances of getting exposed to the virus. It also has a significant impact on productivity. With less stress from commuting and business trips, you’re able to focus more on work and are less likely to be absent due to illness – COVID or otherwise.

For job seekers who prefer remote work and were looking to make the shift, COVID-19 has unintentionally generated tons viable career opportunities. Let’s dive into some of the best industries for remote work in 2021.

1.  Information Technology

The top industry choice for many remote workers is the InfoTech industry. Even pre-COVID! In fact, remote work is pretty much ingrained in the IT industry. Most of the job opportunities in this industry rely on just having a working laptop and decent internet connection.

With most businesses now relying on online storefronts, the need for coding, information security, cloud computing, quality assurance, and data collection has increased exponentially. Front-end developers, back-end developers, and software engineers are in high demand during this crisis. But even afterwards, the demand for remote IT professionals is expected to continue to grow.  The pandemic has caused more companies realize the true viability of a fully-remote workforce, and its benefits.

Interested in working in IT? Here’s how you can find a job in the IT industry.

2. Digital Marketing

Live events aren’t in the cards for the foreseeable future. And the accompanying advertising tactics have gone with them.  As people are advised to stay at home to curtail the spread of COVID-19, the bulk of marketing has moved online. As a result, remote opportunities are increasingly available. Digital marketing jobs available to remote workers cater to a diverse range of workers. For the more creative minds, there’s content marketing, blog writing, and social media management.  email marketing, and search engine optimization (SEO).

Interested job seekers in digital marketing need to have strong written and verbal communication skills. Candidates familiar with SEO concepts and basic coding skills are highly favored.

Learn how to get a job in the marketing industry.

3. Construction

As unlikely as it may seem, the construction industry is in dire need of remote workers. Of course, construction work still needs to be done on the site. However, it is imperative to reduce the number of people on the construction site.  This way, workers can follow social distancing protocols. For instance, project managers do not need to be on the construction site to assign tasks and schedule employees.

Job seekers can choose from several remote construction jobs, including client communication, account management, accounting, preliminary notice and lien management, and other administrative work. With many construction businesses largely unfamiliar with remote work, the industry is in need of experienced remote workers to support their transition to a work-from-home setup.

4. Customer Service

COVID has forced the rise of online retailers and digital organizations. Because of this, the need for businesses to manage customer service requests has also increased. Customer service representatives manage the processing of product orders, answer inquiries on the products and services offered by companies, and resolve customer complaints. These jobs can be easily done at home over the phone or online. Interested job seekers need exceptional communication skills, an aptitude for retail and marketing, and patience when addressing customer concerns.

COVID-19 has forced many businesses to adopt remote work. But rather than a temporary measure, remote work will likely be a permanent change that many industries will incorporate into their operations. Now is the perfect time for job seekers to look at job opportunities and build a career within industries that have adopted remote work. The flexibility of working remotely is nothing to knock. And even when the pandemic wanes, there will remain ample opportunity for remote work in 2021 and beyond.

Check out our guide to getting a job in customer service.


This blog was written in partnership with Handle.com, a provider of software that helps contractors, subcontractors, and material suppliers with everything from lien management to business funding.