The Rise of AI in HR: The Evolution of the Hiring Process
From the days when jobs were advertised in the newspapers to the dawn of the internet and digitalization, the hiring process has undergone significant changes. Before the internet, employers heavily relied on personal connections and other tedious ways to reach the right candidates for their positions. When the internet came, recruiters turned to online job boards and other platforms to pursue the perfect fits. However, screening and interviewing candidates among other tasks in the hiring process remained manual. Now in the digital era, where everything happens online, the hiring process has changed drastically. The use of AI and machine learning technologies has significantly sped up the hiring process and enhanced the process of finding the right talent fits.
The role of AI in the hiring process
The internet has opened up a wider talent pool for employers. Applications come in large volumes as a result, which easily overloads the HR department. With so many resumes to scan through, there comes a need for help. That is where AI comes in. With the ability to sift through large volumes of data and spot patterns, AI is helping employers find the right fit in a fraction of the time. Recruiters can automate mundane administrative tasks to create a standardized recruitment process that saves time and money in sourcing, screening, and onboarding new hires.
Helping in candidate sourcing and screening
With the ability of AI to process data at scale, it becomes easy and quick to crawl millions of resumes online to find the best candidates. The technology is able to match candidates for positions based on the professional interests of the prospects. With the increased demand for remote workers, AI tools come in handy to spot the right soft skills such as the personality of the candidates and match them with the specific traits required for a job. Employers are thus able to run targeted ads, with AI sending personalized messages to these candidates, and in scale as well.
Upon receiving the applications, the human eye can easily overlook the best fits owing to the numerous prospects per job. AI fully screens all the applications and precisely scores them, which makes it easy for recruiters to focus on just the top candidates.
Ensuring diversity in hiring
Diversity in the workplace is very important in building a productive team. When team members have different perspectives on situations, there is bound to be increased innovation and creativity. However, the human can easily be biased on certain aspects such as gender, race, and age when assessing applications. Unfortunately, this can lock out qualified candidates unfairly.
AI can be trained to ignore any form of bias when screening profiles. This results in a fair recruitment process and an increased chance of finding the most qualified candidates. Most importantly, companies are able to include diversity in their teams.
Improved candidate experience
Fostering a good employer brand is almost a necessity if a company is to attract top candidates. Many candidates are likely to form a negative opinion of an employer who goes silent on them after sending in their application. That is why it is important to ensure a good candidates’ experience throughout the hiring process.
Recruiters can leverage AI chatbots to provide support to candidates. They can send updates, feedback messages and offer answers to candidates’ questions in real-time. For instance, chatbots can provide information on the next steps, give directions, schedule interviews and clarify important issues such as company hours and much more.
Enhancing onboarding process
The onboarding process can be tedious and time-consuming when done manually. There is a lot of paperwork involved when new hires join a company.
The process can be simplified by digitizing and automating documents through AI. AI tools can also be used in organizing documents by compressing and saving them in zip files for easier retrieval. It can also locate, unzip files and extract data to create offer letters, company policy documents, and training documents among other documents, organize them and send them to the new hires. In addition, AI can help track when employees read these documents, prompt them for an electronic signature, and even schedule meetings in case of further clarifications.
Artificial intelligence is playing a major role in enhancing the recruitment process for companies. It is helping in screening through voluminous applications to single out top candidates in a fair and faster manner. HR departments can now digitize and automate documents to improve the onboarding process. In addition, recruiters can create a good impression on the prospects by using AI to enhance their experience.